"SECTION 02-A"
[Category] IT SERVICE DESK
[Timespan] 2020
[Status] OFFLINE
This experience was aquired as part of an internship in my studies at the CPNV.
Achived in the production center in Orbe, VD.
I joined the IS/IT Service Desk team for lvl 1 support. Starting in the field service then working remotely during covid.
Windows 10
Office 2016/365
Active Directory
Skype For Business
SCCM
HP Printer maintenance
HP Asset Manager
Kronos clocking system